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- Virtual Program Management Office™
- » Screen Shots
- • Project Portfolio Management (PMC)
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- • Project Delivery Center (PDC)
- » Screen Shots
- • Post Project Support (PC)
- » Screen Shots
- • Human Asset Managment (HAM)
- » Screen Shots
- • Knowledge Management (GURU)
- » Screen Shots
- The Ziggurat Framework™
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vPMO Suite:
Suite Overview
Suite Components
Industry Commentary
"By 2003, Global 2000 CIOs' need to enhance enterprise value will increase IT portfolio management usage, with 50% using it as a communication tool, 25% using it sporadically for risk/reward-based decision support, and only 3% employing it consistently to manage the entire enterprise as a single portfolio. Through 2006, these numbers will increase most rapidly in the first and second groups, to 80%+ and 40% respectively, but because of the organizational maturity and discipline required, only 6% will achieve consistent enterprisewide IT portfolio management."
- Meta Group
"Whether you are seeking to become proficient in forecasting or simply trying to determine which legacy systems should get the ax, a critical next step for IT leaders is to get your portfolio management houses in order."
- Computer World
"By 2003, Global 2000 CIOs' need to enhance enterprise value will increase IT portfolio management usage, with 50% using it as a communication tool, 25% using it sporadically for risk/reward-based decision support, and only 3% employing it consistently to manage the entire enterprise as a single portfolio. Through 2006, these numbers will increase most rapidly in the first and second groups, to 80%+ and 40% respectively, but because of the organizational maturity and discipline required, only 6% will achieve consistent enterprisewide IT portfolio management."
- Meta Group
"Whether you are seeking to become proficient in forecasting or simply trying to determine which legacy systems should get the ax, a critical next step for IT leaders is to get your portfolio management houses in order."
- Computer World
Human Asset Management
Resource Forecasting and Time Tracking
Resource Forecasting and Time Tracking
Portfolio Management Center
Project Delivery Center
Project Continuum
GURU (Knowledge Management & Best Practices)
Introduction to the Project Continuum
Often when a project is released into production it ends up being "thrown over the fence" to the support staff. This can lead to the support staff having out-of-date system specifications, not understanding the details of what went into system design, and in some cases not having the tools necessary to support the system. The Project Continuum has been designed to solve these problems. It enables organizations to:
By using the Project Continuum tool for system support organizations can:
| • | Foster clearer lines of support communication |
| • | Become more efficient at accurately identifying and documenting support artifacts |
| • | Coordinate support task ownership |
| • | Gain a real-time, accurate view of system support metrics |
These capabilities provide IT with the information needed to efficiently support a production system.
Project Continuum Segments
| • | PC Home - The Project Continuum home page acts as the system's support home page. It has a trouble call summary, a scheduled down time summary, an Inbox showing all items assigned to the current user, and a What's New queue of entries that have most recently been created or modified. |
| • | System Community - Contains a Contacts section, System Glossary, Discussion Forum, and Bulletin Board. This section provides efficient channels for support team communication. |
| • | System Documentation - This section is used to record the most recent system artifacts. Typically these can include database design documents, external system specifications, and business process descriptions. |
| • | System Support - This section contains Scheduled Down Time, Trouble Calls, and Disaster Recovery Plan services. |
Common Features
| • | Revision Control - Allows the user to see all previous versions of an artifact including author, modification date/time, attachments, and all other artifact data. Revision control is provided for Continuum services for which it is valuable. |
| • | Inline Feedback - Most support services allow users to enter "In-Line" threaded feedback. This can be particularly useful for working collaboratively on a trouble call or system documentation. |
| • | Data Export - Data can be exported to a variety of MS-Office formats for ad-hoc data analysis. Typically MS-Excel is used for a key attributes summary and MS-Word is used for more detailed listings. The MS-Project format is used for task-based data. |
| • | ID Nesting - For artifacts that have a reference ID, the IDs can be stored in a hierarchical format. This can be useful in situations where there is a series of related artifacts. |
The screen shots give a better idea of the kind of problems this tool can help you solve. If you wish, contact us to get more information. There are efficiencies to be gained in your organization, and we are here to help you realize them.